APA (7th ed.) Citation
Demirkan, H., Spohrer, J. C., & Krishna, V. (2011). The Science of Service Systems. Springer US. https://doi.org/10.1007/978-1-4419-8270-4
Chicago Style (17th ed.) Citation
Demirkan, Haluk, James C. Spohrer, and Vikas Krishna. The Science of Service Systems. Boston, MA: Springer US, 2011. https://doi.org/10.1007/978-1-4419-8270-4.
MLA (9th ed.) Citation
Demirkan, Haluk, et al. The Science of Service Systems. Springer US, 2011. https://doi.org/10.1007/978-1-4419-8270-4.
Warning: These citations may not always be 100% accurate.