APA način citiranja (7. izdanje)
Demirkan, H., Spohrer, J. C., & Krishna, V. (2011). The Science of Service Systems. Springer US. https://doi.org/10.1007/978-1-4419-8270-4
Čikaški stil citiranja (17. izdanje)
Demirkan, Haluk, James C. Spohrer, i Vikas Krishna. The Science of Service Systems. Boston, MA: Springer US, 2011. https://doi.org/10.1007/978-1-4419-8270-4.
MLA način citiranja (9. izdanje)
Demirkan, Haluk, et al. The Science of Service Systems. Springer US, 2011. https://doi.org/10.1007/978-1-4419-8270-4.
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