Citação norma APA
Hefley, B., & Murphy, W. (2008). Service Science, Management and Engineering Education for the 21st Century. Springer US. https://doi.org/10.1007/978-0-387-76578-5
Citação norma Chicago
Hefley, Bill, and Wendy Murphy. Service Science, Management and Engineering Education for the 21st Century. Boston, MA: Springer US, 2008. https://doi.org/10.1007/978-0-387-76578-5.
Citação norma MLA
Hefley, Bill, and Wendy Murphy. Service Science, Management and Engineering Education for the 21st Century. Springer US, 2008. https://doi.org/10.1007/978-0-387-76578-5.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.