Lua APA (7ú heag.)
Fern-Banks, K. (2007). Crisis communications: A casebook approach (3rd ed.). Lawrence Erlbaum Associates.
Lua i Stíl Chicago (17ú heag.)
Fern-Banks, Kathleen. Crisis Communications: A Casebook Approach. 3rd ed. New Jersey, London: Lawrence Erlbaum Associates, 2007.
Lua MLA (9ú heag.)
Fern-Banks, Kathleen. Crisis Communications: A Casebook Approach. 3rd ed. Lawrence Erlbaum Associates, 2007.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.