Skip to content
VuFind
Login
Language
English
Deutsch
Español
Français
Italiano
日本語
Nederlands
Português
Português (Brasil)
中文(简体)
中文（繁體）
Türkçe
עברית
Gaeilge
Cymraeg
Ελληνικά
Català
Euskara
Русский
Čeština
Suomi
Svenska
polski
Dansk
slovenščina
اللغة العربية
বাংলা
Galego
Tiếng Việt
Hrvatski
हिंदी
Հայերէն
Українська
Sámegiella
Монгол
Māori
All Fields
Title
Author
Subject
Call Number
ISBN/ISSN
Tag
Find
Advanced
Services marketing :
Cite this
Text this
Email this
Print
Export Record
Export to RefWorks
Export to EndNoteWeb
Export to EndNote
Save to List
Permanent link
Services marketing : people, technology, strategy /
Show other versions (7)
Saved in:
Bibliographic Details
Main Author:
Lovelock, Christopher
Other Authors:
Wirtz, Jochen
Format:
Book
Language:
English
Published:
Boston :
Pearson,
2011.
Edition:
7th ed.
Subjects:
Customer services
>
Marketing.
Professions
>
Marketing.
Service industries
>
Marketing.
Tags:
Add Tag
No Tags, Be the first to tag this record!
Holdings
Description
Comments
Other Versions (7)
Similar Items
Staff View
Similar Items
Services marketing : people, technology, strategy /
by: Lovelock, Christopher
Published: (2011)
Service marketing : people, technology, strategy /
by: Lovelock, Christopher
Published: (2011)
Service marketing : people, technology, strategy /
by: Lovelock, Christopher
Published: (2011)
Effective client management in professional services : how to build successful client relationships /
by: Berkovi, Jack
Published: (2014)
Effective client management in professional services : how to build successful client relationships /
by: Berkovi, Jack
Published: (2014)
Services marketing : people, technology, strategy /
by: Wirtz, Jochen
Published: (2016)
Services marketing : people, technology, strategy /
by: Wirtz, Jochen
Published: (2016)
Service marketing : people, technology, strategy /
by: Lovelock, Christopher
Published: (2011)
Service marketing : people, technology, strategy /
by: Lovelock, Christopher
Published: (2011)
Services marketing : integrating customer focus across the firm /
by: Zeithaml, Valarie A.
Published: (2009)
Services marketing : integrating customer focus across the firm /
by: Zeithaml, Valarie A.
Published: (2009)
Services marketing : People, technology, strategy /
by: Lovelock, Christopher
Published: (2004)
Services marketing : People, technology, strategy /
by: Lovelock, Christopher
Published: (2007)
Services marketing : People, technology, strategy /
by: Lovelock, Christopher
Published: (2007)
Services marketing : People, technology, strategy /
by: Lovelock, Christopher
Published: (2004)
The professional services firm bible
by: Baschab, John, 1968-
Published: (2005)
The professional services firm bible
by: Baschab, John, 1968-
Published: (2005)
Delivering knock your socks off service
by: Zemke, Ron
Published: (2003)
Delivering knock your socks off service
by: Zemke, Ron
Published: (2003)
Relationship marketing in professional services a study of agency-client dynamics in the advertising sector /
by: Halinen, Aino, 1961-
Published: (1997)
Relationship marketing in professional services a study of agency-client dynamics in the advertising sector /
by: Halinen, Aino, 1961-
Published: (1997)
Marketing for rainmakers 52 rules of engagement to attract and retain customers for life /
by: Fragasso, Philip M., 1950-
Published: (2008)
Marketing for rainmakers 52 rules of engagement to attract and retain customers for life /
by: Fragasso, Philip M., 1950-
Published: (2008)
Global trends and challenges in services
Published: (2006)
Global trends and challenges in services
Published: (2006)
Meeting customer needs /
by: Smith, Ian
Published: (2003)
Meeting customer needs /
by: Smith, Ian
Published: (2003)
Marketing information products and services a primer for librarians and information professionals /
Published: (1999)
Marketing information products and services a primer for librarians and information professionals /
Published: (1999)
Surprise! : The secret to customer loyalty in the service sector /
by: Magnini, Vincent P.
Published: (2015)
Surprise! : The secret to customer loyalty in the service sector /
by: Magnini, Vincent P.
Published: (2015)
Perception of a difference the power in buying, marketing and selling customer care /
by: Zimmerman, Wesley
Published: (2005)
Perception of a difference the power in buying, marketing and selling customer care /
by: Zimmerman, Wesley
Published: (2005)
Relationship marketing theory and practice /
Published: (1996)
Relationship marketing theory and practice /
Published: (1996)
Relationship marketing in services
Published: (2002)
Relationship marketing in services
Published: (2002)
Services marketing : managing the service value chain /
by: Bruhn, Manfred
Published: (2006)
Services marketing : managing the service value chain /
by: Bruhn, Manfred
Published: (2006)
Services research in a cross-cultural/cross-national context
Published: (2005)
Prev
Next
Similar Items
Services marketing : people, technology, strategy /
by: Lovelock, Christopher
Published: (2011)
Service marketing : people, technology, strategy /
by: Lovelock, Christopher
Published: (2011)
Service marketing : people, technology, strategy /
by: Lovelock, Christopher
Published: (2011)
Effective client management in professional services : how to build successful client relationships /
by: Berkovi, Jack
Published: (2014)
Effective client management in professional services : how to build successful client relationships /
by: Berkovi, Jack
Published: (2014)
