APA-ийн эшлэл(7 дахь хэвлэлт)

Lovelock, C., & Wirtz, J. (2011). Service marketing: People, technology, strategy (7th ed.). Pearson.

Чикаго-гийн эшлэл (17 дахь хэвлэлт)

Lovelock, Christopher, ба Jochen Wirtz. Service Marketing: People, Technology, Strategy. 7th ed. Boston: Pearson, 2011.

MLA -ийн эшлэл (9 дэх хэвлэлт)

Lovelock, Christopher, ба Jochen Wirtz. Service Marketing: People, Technology, Strategy. 7th ed. Pearson, 2011.