Tohutoro APA (7th ed.)
Lovelock, C., & Wirtz, C. (2007). Services marketing: People, technology, strategy (6th ed.). Pearson.
Tohutoru Kātū Chicago (17th ed.)
Lovelock, Christopher, me Christopher Wirtz. Services Marketing: People, Technology, Strategy. 6th ed. New Jersey: Pearson, 2007.
Tohutoro MLA (9th ed.)
Lovelock, Christopher, me Christopher Wirtz. Services Marketing: People, Technology, Strategy. 6th ed. Pearson, 2007.
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