Cita APA (7th ed.)

Brownell, J. (1986). Building active listening skill. Prentice Hall Pentice -Hall.

Cita Chicago (17th ed.)

Brownell, Judi. Building Active Listening Skill. New Jersey: Prentice Hall Pentice -Hall, 1986.

Cita MLA (9th ed.)

Brownell, Judi. Building Active Listening Skill. Prentice Hall Pentice -Hall, 1986.