Dealing with conflict and confrontation : how to keep your cool,stand your ground, and reach a positive solution /

this audio program shows hoew to learn psychological sound techniques proven to work on a varierty of conflicts. even in situations charged with potentially destructive behaviour, such as temper tantrums,tensions,anxiety and fear, one-upmanship, and flat-out lying.

Detalhes bibliográficos

Autor Corporativo:	The Corporate campus
Formato:	Recurso Eletrônico Globo Software
Idioma:	inglês
Publicado em:	United State : Careertrack, 2008.
Assuntos:	Conflict (Psychology) Conflict management. Interpersonal conflict.
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