The role of queue management system in creating competitive advantage at KCB bank Kenya limited /

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Bibliographic Details
Main Author: Ndiema, Diana Chemai
Format: Book
Language:English
Published: Nairobi : Daystar University, 2016.
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245 |a The role of queue management system in creating competitive advantage at KCB bank Kenya limited /  |c Diana Chemai Ndiema. 
260 |a Nairobi :  |b Daystar University,  |c 2016. 
300 |a xii, 98 p :  |b ill ;  |c  cm. 
500 |a A thesis presented to the School of Business and Economics of Daystar University Nairobi, Kenya in partial fulfillment of the requirements for the degree of Master of Business Administration in Strategic Management. 
650 |a Operations management. 
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