APA način citiranja (7. izdanje)
Waiguru, B. W. (2015). An assessment of strategic responses adopted by commercial banks in Kenya to enhance customer retention: A case of Ecobank, Kenya. Daystar University.
Čikaški stil citiranja (17. izdanje)
Waiguru, Betty Wachera. An Assessment of Strategic Responses Adopted by Commercial Banks in Kenya to Enhance Customer Retention: A Case of Ecobank, Kenya. Nairobi: Daystar University, 2015.
MLA način citiranja (9. izdanje)
Waiguru, Betty Wachera. An Assessment of Strategic Responses Adopted by Commercial Banks in Kenya to Enhance Customer Retention: A Case of Ecobank, Kenya. Daystar University, 2015.
Upozorenje: Ovi citati možda nisu uvijek 100% točni.