Tohutoro APA (7th ed.)
Waiguru, B. W. (2015). An assessment of strategic responses adopted by commercial banks in Kenya to enhance customer retention: A case of Ecobank, Kenya. Daystar University.
Tohutoru Kātū Chicago (17th ed.)
Waiguru, Betty Wachera. An Assessment of Strategic Responses Adopted by Commercial Banks in Kenya to Enhance Customer Retention: A Case of Ecobank, Kenya. Nairobi: Daystar University, 2015.
Tohutoro MLA (9th ed.)
Waiguru, Betty Wachera. An Assessment of Strategic Responses Adopted by Commercial Banks in Kenya to Enhance Customer Retention: A Case of Ecobank, Kenya. Daystar University, 2015.
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