APA (7th ed.) Citation
Harris, E. K. (2013). Customer service: A practical approach (6th ed.). Pearson.
Chicago Style (17th ed.) Citation
Harris, Elaine K. Customer Service: A Practical Approach. 6th ed. Boston: Pearson, 2013.
MLA (9th ed.) Citation
Harris, Elaine K. Customer Service: A Practical Approach. 6th ed. Pearson, 2013.
Warning: These citations may not always be 100% accurate.