Coombs, W. T., & Holladay, S. J. (2010). The handbook of crisis communication. Wiley-Blackwell.
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Citação norma Chicago
Coombs, W. Timothy, and Sherry J. Holladay. The Handbook of Crisis Communication. Chichester, U.K: Wiley-Blackwell, 2010.
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Citação norma MLA
Coombs, W. Timothy, and Sherry J. Holladay. The Handbook of Crisis Communication. Wiley-Blackwell, 2010.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.