Reference and information services in the 21st century : an introduction /

সংরক্ষণ করুন:
গ্রন্থ-পঞ্জীর বিবরন
প্রধান লেখক: Cassell, Kay Ann
অন্যান্য লেখক: Hiremath, Uma
বিন্যাস: গ্রন্থ
ভাষা:ইংরেজি
প্রকাশিত: New York : Neal-Schuman Publishers, 2011.
সংস্করন:2nd ed. rev.
বিষয়গুলি:
ট্যাগগুলো: ট্যাগ যুক্ত করুন
কোনো ট্যাগ নেই, প্রথমজন হিসাবে ট্যাগ করুন!
সূচিপত্রের সারণি:
  • Introducing reference and information service
  • Determining the question : in-person, telephone, and virtual reference interviews
  • Finding the answer : basic search techniques
  • Answering questions about books, magazines, newspapers, libraries and publishing, and bibliographic networks : bibliographic resources
  • Answering questions about anything and everything : encyclopedias
  • Answering questions that require handy facts : ready reference sources
  • Answering questions about words : dictionaries
  • Answering questions about events and issues, past and present : indexes and full-text databases
  • Answering questions about health, law, and business : special guidelines and sources
  • Answering questions about geography, countries, and travel : atlases, gazetteers, maps, geographic information systems, and travel guides
  • Answering questions about the lives of people : biographical information sources
  • Answering questions about governments : government information sources
  • When and how to use the Internet as a reference tool
  • Reader's advisory work / Mary K. Chelton
  • Reference work with children and young adults / Mary K. Chelton
  • Information literacy in the reference department
  • Selecting and evaluating reference materials
  • Managing reference departments
  • Assessing and improving reference services
  • Reference 2.0
  • The future of information service.