Cita APA (7a ed.)

Flatley, M. E., & Pettit, J. D. (1993). Basic business communication (6th ed.). Irwin.

Cita Chicago Style (17a ed.)

Flatley, Marie E., y John D. Pettit. Basic Business Communication. 6th ed. Boston: Irwin, 1993.

Cita MLA (9a ed.)

Flatley, Marie E., y John D. Pettit. Basic Business Communication. 6th ed. Irwin, 1993.