APA (7th ed.) Citation

Ogutu, M. V. (2012). Customer satisfaction: A comparative study of Barclays bank of Kenya and Kenya Commercial bank. Daystar University.

Chicago Style (17th ed.) Citation

Ogutu, Mercy V. Customer Satisfaction: A Comparative Study of Barclays Bank of Kenya and Kenya Commercial Bank. Nairobi, Kenya: Daystar University, 2012.

MLA (9th ed.) Citation

Ogutu, Mercy V. Customer Satisfaction: A Comparative Study of Barclays Bank of Kenya and Kenya Commercial Bank. Daystar University, 2012.