Maruska, D. (2004). How great decisions get made: [10 easy steps for reaching agreement on even the toughest issues]. Kantola.
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Citação norma Chicago
Maruska, Don. How Great Decisions Get Made: [10 Easy Steps for Reaching Agreement on Even the Toughest Issues]. Mill Valley, CA: Kantola, 2004.
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Citação norma MLA
Maruska, Don. How Great Decisions Get Made: [10 Easy Steps for Reaching Agreement on Even the Toughest Issues]. Kantola, 2004.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.