Kimama, P. (2010). Management practices for successful call centres in Kenya. Daystar Univ.
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Chicago Style (17th ed.) Citation
Kimama, Patricia. Management Practices for Successful Call Centres in Kenya. Nairobi: Daystar Univ, 2010.
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MLA引文
Kimama, Patricia. Management Practices for Successful Call Centres in Kenya. Daystar Univ, 2010.
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警告：這些引文格式不一定是100％准確.