Cita APA (7a ed.)

Locker, K. O., & Kienzler, D. S. (2008). Business and administrative communication (8th ed.). McGraw-Hill.

Cita Chicago Style (17a ed.)

Locker, Kitty O., y Donna S. Kienzler. Business and Administrative Communication. 8th ed. Boston: McGraw-Hill, 2008.

Cita MLA (9a ed.)

Locker, Kitty O., y Donna S. Kienzler. Business and Administrative Communication. 8th ed. McGraw-Hill, 2008.