Locker, K. O., & Kienzler, D. S. (2008). Business and administrative communication (8th ed.). McGraw-Hill.
Cita Chicago (17th ed.)Locker, Kitty O., i Donna S. Kienzler. Business and Administrative Communication. 8th ed. Boston: McGraw-Hill, 2008.
Cita MLA (9th ed.)Locker, Kitty O., i Donna S. Kienzler. Business and Administrative Communication. 8th ed. McGraw-Hill, 2008.
Atenció: Aquestes cites poden no estar 100% correctes.