(2006). Operations and process management: Principles and practice for strategic impact. Prentice Hall.
Chicago-čujuhus (17. p.)Operations and Process Management: Principles and Practice for Strategic Impact. Harlow, England: Prentice Hall, 2006.
MLA-čujuhus (9. p.)Operations and Process Management: Principles and Practice for Strategic Impact. Prentice Hall, 2006.
Muitte dárkkistit čujuhemiid riektatvuođa, ovdal go geavahat daid iežat deavsttas.