(2006). Operations and process management: Principles and practice for strategic impact. Prentice Hall.
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Chicago Style (17th ed.) Citation
Operations and Process Management: Principles and Practice for Strategic Impact. Harlow, England: Prentice Hall, 2006.
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MLA (9th ed.) Citation
Operations and Process Management: Principles and Practice for Strategic Impact. Prentice Hall, 2006.
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Warning: These citations may not always be 100% accurate.