APA引文
Harris, E. K. (2007). Customer service: A practical approach (4th ed.). Prentice-Hall.
Chicago Style (17th ed.) Citation
Harris, Elaine K. Customer Service: A Practical Approach. 4th ed. New Jersey: Prentice-Hall, 2007.
MLA引文
Harris, Elaine K. Customer Service: A Practical Approach. 4th ed. Prentice-Hall, 2007.
警告:這些引文格式不一定是100%准確.