Cita APA
Ross, J. E., & Perry, S. (1999). Total quality management: Text, cases and readings (3rd ed.). St.Lucie Press.
Citación estilo Chicago
Ross, Joel E., and Susan Perry. Total Quality Management: Text, Cases and Readings. 3rd ed. NewYork: St.Lucie Press, 1999.
Cita MLA
Ross, Joel E., and Susan Perry. Total Quality Management: Text, Cases and Readings. 3rd ed. St.Lucie Press, 1999.
Warning: These citations may not always be 100% accurate.