Style de citation APA (7e éd.)
Ross, J. E., & Perry, S. (1999). Total quality management: Text, cases and readings (3rd ed.). St.Lucie Press.
Style de citation Chicago (17e éd.)
Ross, Joel E., et Susan Perry. Total Quality Management: Text, Cases and Readings. 3rd ed. NewYork: St.Lucie Press, 1999.
Style de citation MLA (9e éd.)
Ross, Joel E., et Susan Perry. Total Quality Management: Text, Cases and Readings. 3rd ed. St.Lucie Press, 1999.
Attention : ces citations peuvent ne pas être correctes à 100%.