Lua APA (7ú heag.)
Borisoff, D., & Victor, D. A. (1989). Conflict management: A communication skills approach. Prentice Hall.
Lua i Stíl Chicago (17ú heag.)
Borisoff, Deborah, agus David A. Victor. Conflict Management: A Communication Skills Approach. Englewood Cliffs, N.J.: Prentice Hall, 1989.
Lua MLA (9ú heag.)
Borisoff, Deborah, agus David A. Victor. Conflict Management: A Communication Skills Approach. Prentice Hall, 1989.
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