A Nation on the Line : Call Centers as Postcolonial Predicaments in the Philippines /
"In 2011 the Philippines surpassed India to become what the New York Times referred to as "the world's capital of call centers." By the end of 2015 the Philippine call center industry employed over one million people and generated twenty-two billion dollars in revenue. In A Natio...
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Durham :
Duke University Press,
2018.
|
| Series: | Book collections on Project MUSE.
|
| Subjects: | |
| Online Access: | Full text available: |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
MARC
| LEADER | 00000cam a22000004a 4500 | ||
|---|---|---|---|
| 001 | musev2_64075 | ||
| 003 | MdBmJHUP | ||
| 005 | 20240815120756.0 | ||
| 006 | m o d | ||
| 007 | cr||||||||nn|n | ||
| 008 | 180104t20182018ncu o 00 0 eng d | ||
| 010 | |z 2018000176 | ||
| 020 | |a 9780822371984 | ||
| 020 | |z 9781478091004 | ||
| 020 | |z 9780822370598 | ||
| 020 | |z 9780822370475 | ||
| 035 | |a (OCoLC)1103808794 | ||
| 040 | |a MdBmJHUP |c MdBmJHUP | ||
| 100 | 1 | |a Padios, Jan M., |d 1979- |e author. | |
| 245 | 1 | 2 | |a A Nation on the Line : |b Call Centers as Postcolonial Predicaments in the Philippines / |c Jan M. Padios. |
| 264 | 1 | |a Durham : |b Duke University Press, |c 2018. | |
| 264 | 3 | |a Baltimore, Md. : |b Project MUSE, |c 2019 | |
| 264 | 4 | |c ©2018. | |
| 300 | |a 1 online resource (248 pages). | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 505 | 0 | |a Listening between the lines: relational labor, productive intimacy, and the affective contradictions of call center work -- Contesting skill and value: race, gender, and Filipino/American relatability in the neoliberal nation-state -- Inside Vox Elite: call center training and the limits of Filipino/American relatability -- Service with a style: aesthetic pleasures, productive youth, and the politics of consumption -- Queering the call center: sexual politics, HIV/AIDS, and the crisis of (re)production. | |
| 506 | 0 | |a Open Access |f Unrestricted online access |2 star | |
| 520 | |a "In 2011 the Philippines surpassed India to become what the New York Times referred to as "the world's capital of call centers." By the end of 2015 the Philippine call center industry employed over one million people and generated twenty-two billion dollars in revenue. In A Nation on the Line Jan M. Padios examines this massive industry in the context of globalization, race, gender, transnationalism, and postcolonialism, outlining how it has become a significant site of efforts to redefine Filipino identity and culture, the Philippine nation-state, and the value of Filipino labor. She also chronicles the many contradictory effects of call center work on Filipino identity, family, consumer culture, and sexual politics. As Padios demonstrates, the critical question of call centers does not merely expose the logic of transnational capitalism and the legacies of colonialism; it also problematizes the process of nation-building and peoplehood in the early twenty-first century."-- |c Provided by publisher | ||
| 588 | |a Description based on print version record. | ||
| 650 | 7 | |a Call centers. |2 fast |0 (OCoLC)fst00844325 | |
| 650 | 7 | |a TECHNOLOGY & ENGINEERING |x Telecommunications. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Industries |x Media & Communications. |2 bisacsh | |
| 650 | 6 | |a Centres d'appels (Affaires) |z Philippines. | |
| 650 | 0 | |a Call centers |z Philippines. | |
| 651 | 7 | |a Philippines. |2 fast |0 (OCoLC)fst01205261 | |
| 655 | 7 | |a Electronic books. |2 local | |
| 710 | 2 | |a Project Muse. |e distributor | |
| 830 | 0 | |a Book collections on Project MUSE. | |
| 856 | 4 | 0 | |z Full text available: |u https://muse.jhu.edu/book/64075/ |
| 999 | |c 232452 |d 232451 | ||