Cita APA (7a ed.)
Schonberger, R. (1990). Building a chain of customers: Linking business functions to create the world class company. Free Press ; Collier Macmillan Publishers.
Cita Chicago Style (17a ed.)
Schonberger, Richard. Building a Chain of Customers: Linking Business Functions to Create the World Class Company. New York : London: Free Press ; Collier Macmillan Publishers, 1990.
Cita MLA (9a ed.)
Schonberger, Richard. Building a Chain of Customers: Linking Business Functions to Create the World Class Company. Free Press ; Collier Macmillan Publishers, 1990.
Precaución: Estas citas no son 100% exactas.