Effects of social customer relationship management on loyalty a case of Kenyatta University postmodern library Safaricom subscribers

Lignende værker

• Customer loyalty, retention, and customer relationship management
  Udgivet: (2006)
• Customer loyalty, retention, and customer relationship management
  Udgivet: (2006)
• Superior customer satisfaction and loyalty : engaging customers to drive performance /
  af: Goldstein, Sheldon D.
  Udgivet: (2009)
• Superior customer satisfaction and loyalty : engaging customers to drive performance /
  af: Goldstein, Sheldon D.
  Udgivet: (2009)
• Customer relationship management an Emerald guide.
  Udgivet: (2005)