Cita APA (7th ed.)
Wirtz, J. (2016). Services marketing: People, technology, strategy (8th ed.). World Scientific.
Cita Chicago (17th ed.)
Wirtz, Jochen. Services Marketing: People, Technology, Strategy. 8th ed. New Jersey: World Scientific, 2016.
Cita MLA (9th ed.)
Wirtz, Jochen. Services Marketing: People, Technology, Strategy. 8th ed. World Scientific, 2016.
Atenció: Aquestes cites poden no estar 100% correctes.