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Dyfyniad APA
Wirtz, J. (2016). Services marketing: People, technology, strategy (8th ed.). World Scientific.
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Dyfyniad Arddull Chicago
Wirtz, Jochen. Services Marketing: People, Technology, Strategy. 8th ed. New Jersey: World Scientific, 2016.
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Dyfyniad MLA
Wirtz, Jochen. Services Marketing: People, Technology, Strategy. 8th ed. World Scientific, 2016.
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