Managerial communication /

Explores what the communication managers actually do in business across the planning, organizing, leading, and controlling functions. The top, middle, and frontline communications in which managers engage is also discussed. All of the levels of communication (intrapersonal, interpersonal, group, org...

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Bibliographic Details
Main Authors: Bell, Reginald L. (Author), Martin, Jeanette S. (Author)
Format: Electronic eBook
Language:English
Published: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2014.
Edition:First edition.
Series:2014 digital library.
Corporate communication collection.
Subjects:
Online Access:An electronic book accessible through the World Wide Web; click to view
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Table of Contents:
  • 1. The nature of managerial communication
  • 2. The managerial communication process
  • 3. Power, climate, and culture
  • 4. Ethical issues in management communication
  • 5. Conflict resolution
  • 6. Communication technology
  • 7. Effective presentation skills
  • 8. Impression management
  • 9. Employment communication
  • 10. Change communication
  • 11. Crisis communication
  • 12. Communication audits
  • About the authors
  • References
  • Index.