Citação norma APA
Lowenstein, M. W. (2014). Customers inside, customers outside: Designing and succeeding with enterprise customer-centricity concepts, practices, and applications (First edition.). Business Expert Press.
Citação norma Chicago
Lowenstein, Michael W. Customers Inside, Customers Outside: Designing and Succeeding with Enterprise Customer-centricity Concepts, Practices, and Applications. First edition. New York, New York (222 East 46th Street, New York, NY 10017): Business Expert Press, 2014.
Citação norma MLA
Lowenstein, Michael W. Customers Inside, Customers Outside: Designing and Succeeding with Enterprise Customer-centricity Concepts, Practices, and Applications. First edition. Business Expert Press, 2014.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.