Field, J. M. (2012). Designing service processes to unlock value. Business Expert Press.
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Dyfyniad Arddull Chicago
Field, Joy M. Designing Service Processes to Unlock Value. [New York, N.Y.] (222 East 46th Street, New York, NY 10017): Business Expert Press, 2012.
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Dyfyniad MLA
Field, Joy M. Designing Service Processes to Unlock Value. Business Expert Press, 2012.
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Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.