Lua APA (7ú heag.)
Pidd, M. (2012). Measuring the performance of public services: Principles and practice. Cambridge University Press.
Lua i Stíl Chicago (17ú heag.)
Pidd, Michael. Measuring the Performance of Public Services: Principles and Practice. Cambridge ; New York: Cambridge University Press, 2012.
Lua MLA (9ú heag.)
Pidd, Michael. Measuring the Performance of Public Services: Principles and Practice. Cambridge University Press, 2012.
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