Managing customer experience and relationships : a strategic framework /

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Bibliografske podrobnosti
Main Authors:	Peppers, Don (Author), Rogers, Martha, 1952- (Author)
Format:	Elektronski eKnjiga
Jezik:	angleščina
Izdano:	Hoboken, New Jersey : Wiley, 2017.
Izdaja:	Third edition.
Teme:	Customer relations > Management. Consumers' preferences. Relationship marketing. Information storage and retrieval systems > Marketing. Electronic books.
Online dostop:	An electronic book accessible through the World Wide Web; click to view
Oznake:	Označite Brez oznak, prvi označite!

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