APA (7 वां संस्करण) प्रशस्ति पत्र
O'Sullivan, L. (2010). Client service excellence: The 10 commandments. Knowres Publishing.
शिकागो शैली (17वां संस्करण) प्रशस्ति पत्र
O'Sullivan, Larry. Client Service Excellence: The 10 Commandments. Randburg, Republic of South Africa: Knowres Publishing, 2010.
एमएलए (9वां संस्करण) प्रशस्ति पत्र
O'Sullivan, Larry. Client Service Excellence: The 10 Commandments. Knowres Publishing, 2010.
चेतावनी: ये उद्धरण हमेशा 100% सटीक नहीं हो सकते हैं.