Majstorovic, V., & Weckenmann, A. (2015). Papers from the 7th IWC TQM Conference 2013, Belgrade. Emerald.
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Citação norma Chicago
Majstorovic, Vidosav, and Albert Weckenmann. Papers from the 7th IWC TQM Conference 2013, Belgrade. [Bradford, West Yorkshire, England]: Emerald, 2015.
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Citação norma MLA
Majstorovic, Vidosav, and Albert Weckenmann. Papers from the 7th IWC TQM Conference 2013, Belgrade. Emerald, 2015.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.