Customer service in health care : a grassroots approach to creating a culture of service excellence /
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Main Author: | Baird, Kristin (Author) |
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Format: | Electronic eBook |
Language: | English |
Published: |
San Francisco : Chicago :
Jossey-Bass ; Health Forum,
[2000]
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Subjects: | |
Online Access: | An electronic book accessible through the World Wide Web; click to view |
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