rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Your customer rules!
    sub title: delivering the Me2B experiences that today's customers demand
  name:
    name part: Price, Bill
    name part: 1950-
    role:
      role term: creator
    role:
      role term: author.
  name:
    name part: Jaffe, David
    name part: 1963-
    role:
      role term: author.
  type of resource: text
  genre: bibliography
  genre: Electronic books.
  origin info:
    place:
      place term: cau
    date issued: 2015
    copyright date: 2015
    edition: First edition.
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: remote
    extent: 1 online resource (269 pages) : illustrations
  note: Bill Price, David Jaffe.
  note: Includes bibliographical references and index.
  subject:
    topic: Customer relations
  subject:
    topic: Customer services
  subject:
    topic: Consumer satisfaction
  classification: HF5415.5 .P68 2015eb
  classification: 658.8/12
  related item:
    title info:
      title: Your customer rules! : delivering the Me2B experiences that today's customers demand
    name:
      name part: Price, Bill.
    origin info:
      publisher: San Francisco, California : Jossey-Bass, [2015]
    identifier: (DLC) 2014030007
  identifier: 9781118954775 (cloth)
  identifier: 9781118954812 (e-book)
  identifier: http://site.ebrary.com/lib/daystar/Doc
  record info:
    record content source: CaPaEBR
    record creation date: 140811
    record change date: 20171002065523.0
    record identifier: 0000189651
    language of cataloging:
      language term: eng