Benoit, W. L. (2015). Accounts, excuses, and apologies: Image repair theory and research. SUNY Press.
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Citação norma Chicago
Benoit, William L. Accounts, Excuses, and Apologies: Image Repair Theory and Research. Albany, New York: SUNY Press, 2015.
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Citação norma MLA
Benoit, William L. Accounts, Excuses, and Apologies: Image Repair Theory and Research. SUNY Press, 2015.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.