Stratten, S. (2014). Unselling: The new customer experience. Wiley.
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Chicago Style (17th ed.) Citation
Stratten, Scott. Unselling: The New Customer Experience. Hoboken, New Jersey: Wiley, 2014.
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MLA引文
Stratten, Scott. Unselling: The New Customer Experience. Wiley, 2014.
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警告：這些引文格式不一定是100％准確.