Citações do registo
Citação norma APA
Andersen, B. (2007). Business process improvement toolbox (Second edition.). ASQ Quality Press.
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Citação norma Chicago
Andersen, Bjørn. Business Process Improvement Toolbox. Second edition. Milwaukee, Wisconsin: ASQ Quality Press, 2007.
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Citação norma MLA
Andersen, Bjørn. Business Process Improvement Toolbox. Second edition. ASQ Quality Press, 2007.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.