Style de citation APA (7e éd.)
Andersen, B. (2007). Business process improvement toolbox (Second edition.). ASQ Quality Press.
Style de citation Chicago (17e éd.)
Andersen, Bjørn. Business Process Improvement Toolbox. Second edition. Milwaukee, Wisconsin: ASQ Quality Press, 2007.
Style de citation MLA (9e éd.)
Andersen, Bjørn. Business Process Improvement Toolbox. Second edition. ASQ Quality Press, 2007.
Attention : ces citations peuvent ne pas être correctes à 100%.