Andersen, B. (2007). Business process improvement toolbox (Second edition.). ASQ Quality Press.
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Dyfyniad Arddull Chicago
Andersen, Bjørn. Business Process Improvement Toolbox. Second edition. Milwaukee, Wisconsin: ASQ Quality Press, 2007.
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Andersen, Bjørn. Business Process Improvement Toolbox. Second edition. ASQ Quality Press, 2007.
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Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.