Lua APA (7ú heag.)
Blazey, M. L. (2009). Insights to performance excellence 2009-2010: An inside look at the 2009-2010 Baldrige Award criteria. ASQ Quality Press.
Lua i Stíl Chicago (17ú heag.)
Blazey, Mark L. Insights to Performance Excellence 2009-2010: An Inside Look at the 2009-2010 Baldrige Award Criteria. Milwaukee, Wisconsin: ASQ Quality Press, 2009.
Lua MLA (9ú heag.)
Blazey, Mark L. Insights to Performance Excellence 2009-2010: An Inside Look at the 2009-2010 Baldrige Award Criteria. ASQ Quality Press, 2009.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.