APA引文
Goldstein, S. D. (2009). Superior customer satisfaction and loyalty: Engaging customers to drive performance. ASQ Quality Press.
Chicago Style (17th ed.) Citation
Goldstein, Sheldon D. Superior Customer Satisfaction and Loyalty: Engaging Customers to Drive Performance. Milwaukee, Wisconsin: ASQ Quality Press, 2009.
MLA引文
Goldstein, Sheldon D. Superior Customer Satisfaction and Loyalty: Engaging Customers to Drive Performance. ASQ Quality Press, 2009.
警告:這些引文格式不一定是100%准確.