Phillips, A. W. (2009). ISO 9001:2008 internal audits made easy: Tools, techniques, and step-by-step guidelines for successful internal audits (Third edition.). ASQ Quality Press.
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Citação norma Chicago
Phillips, Ann W. ISO 9001:2008 Internal Audits Made Easy: Tools, Techniques, and Step-by-step Guidelines for Successful Internal Audits. Third edition. Milwaukee, Wisconsin: ASQ Quality Press, 2009.
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Citação norma MLA
Phillips, Ann W. ISO 9001:2008 Internal Audits Made Easy: Tools, Techniques, and Step-by-step Guidelines for Successful Internal Audits. Third edition. ASQ Quality Press, 2009.
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