Cita APA (7th ed.)
Okes, D. (2013). Performance metrics: The levers for process management. ASQ Quality Press.
Cita Chicago (17th ed.)
Okes, Duke. Performance Metrics: The Levers for Process Management. Milwaukee, Wisconsin: ASQ Quality Press, 2013.
Cita MLA (9th ed.)
Okes, Duke. Performance Metrics: The Levers for Process Management. ASQ Quality Press, 2013.
Atenció: Aquestes cites poden no estar 100% correctes.