Complex service delivery processes : strategy to operations /
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Main Author: | Harvey, Jean, 1950- (Author) |
---|---|
Format: | Electronic eBook |
Language: | English |
Published: |
Milwaukee, Wisconsin :
ASQ Quality Press,
2010.
|
Edition: | Second edition. |
Subjects: | |
Online Access: | An electronic book accessible through the World Wide Web; click to view |
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