Cianfrani, C. A., & West, J. (2009). Cracking the case of ISO 9001:2008 for manufacturing: A simple guide to implementing quality management in manufacturing (Second edition.). ASQ Quality Press.
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Cita Chicago Style (17a ed.)
Cianfrani, Charles A., y Jack West. Cracking the Case of ISO 9001:2008 for Manufacturing: A Simple Guide to Implementing Quality Management in Manufacturing. Second edition. Milwaukee, Wisconsin: ASQ Quality Press, 2009.
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Cita MLA (9a ed.)
Cianfrani, Charles A., y Jack West. Cracking the Case of ISO 9001:2008 for Manufacturing: A Simple Guide to Implementing Quality Management in Manufacturing. Second edition. ASQ Quality Press, 2009.
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