APA(7版)引用形式
Harvey, J. (2006). Managing service delivery processes: Linking strategy to operations. ASQ Quality Press.
Chicagoスタイル(17版)引用形式
Harvey, Jean. Managing Service Delivery Processes: Linking Strategy to Operations. Milwaukee, Wisconsin: ASQ Quality Press, 2006.
MLA(9版)引用形式
Harvey, Jean. Managing Service Delivery Processes: Linking Strategy to Operations. ASQ Quality Press, 2006.
警告: この引用は必ずしも正確ではありません.