Harvey, J. (2006). Managing service delivery processes: Linking strategy to operations. ASQ Quality Press.
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Chicago Style (17th ed.) Citation
Harvey, Jean. Managing Service Delivery Processes: Linking Strategy to Operations. Milwaukee, Wisconsin: ASQ Quality Press, 2006.
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ציטוט MLA
Harvey, Jean. Managing Service Delivery Processes: Linking Strategy to Operations. ASQ Quality Press, 2006.
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אזהרה: ציטוטים אלה לעיתים לא מדויקים ב 100%.