Cita APA (7th ed.)
Siebels, D. (2004). The quality improvement glossary. ASQ Quality Press.
Cita Chicago (17th ed.)
Siebels, Don. The Quality Improvement Glossary. Milwaukee, Wisconsin: ASQ Quality Press, 2004.
Cita MLA (9th ed.)
Siebels, Don. The Quality Improvement Glossary. ASQ Quality Press, 2004.
Atenció: Aquestes cites poden no estar 100% correctes.