Lua APA (7ú heag.)
Arter, D. R. (2003). Quality audits for improved performance (Third edition.). ASQ Quality Press.
Lua i Stíl Chicago (17ú heag.)
Arter, Dennis R. Quality Audits for Improved Performance. Third edition. Milwaukee, Wisconsin: ASQ Quality Press, 2003.
Lua MLA (9ú heag.)
Arter, Dennis R. Quality Audits for Improved Performance. Third edition. ASQ Quality Press, 2003.
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