Quality of experience engineering for customer added value services : from evaluation to monitoring /

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Detalles Bibliográficos
Outros autores:	Mellouk, Abdelhamid (Editor), Cuadra-Sanchez, Antonio (Editor)
Formato:	Electrónico eBook
Idioma:	inglés
Publicado:	London, England ; Hoboken, New Jersey : ISTE : Wiley, 2014.
Series:	Networks and telecommunications series.
Subjects:	Customer services > Management. Customer services > Quality control. Quality control > Management. Total quality management > Data processing. Electronic books.
Acceso en liña:	An electronic book accessible through the World Wide Web; click to view
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