Berman, P. K. (2014). Successful business process management: What you need to know to get results. American Management Association.
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Citación estilo Chicago
Berman, Paula K. Successful Business Process Management: What You Need to Know to Get Results. New York: American Management Association, 2014.
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Cita MLA
Berman, Paula K. Successful Business Process Management: What You Need to Know to Get Results. American Management Association, 2014.
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Warning: These citations may not always be 100% accurate.